Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/26177| Título: | Uncertainty components in performance measures |
| Autor(es): | Sousa, Sérgio Nunes, Eusébio P. Lopes, Isabel da Silva |
| Palavras-chave: | Data quality Fuzzy sets Performance measurement Performance measures Quality management Risk management Uncertainty |
| Data: | 2013 |
| Editora: | Springer |
| Revista: | Lecture Notes in Electrical Engineering |
| Resumo(s): | Data quality is a multi-dimensional concept and this research will explore its impact in performance measurement systems (PMSs). Despite the large numbers of publications on the design of PMSs and the definition of critical success factors to develop Performance Measures (PMs), from the data user perspective there are possibilities of finding data quality problems, that may have a negative impact in decision making. This work identifies and classifies uncertainty components of PMSs, and proposes a qualitative method for PMs’ quality assessment. Fuzzy PMs are used to represent uncertainty that is present in any physical system. A method is also proposed to calculate an indicator of the compliance between a fuzzy PM and its target value, that can serve as a risk indicator for the decision-maker. |
| Tipo: | Artigo em ata de conferência |
| Descrição: | Serie : Lecture notes in electrical engineering, vol. 229 |
| URI: | https://hdl.handle.net/1822/26177 |
| ISBN: | 978-94-007-6189-6 |
| DOI: | 10.1007/978-94-007-6190-2-57 |
| ISSN: | 1876-1100 |
| Arbitragem científica: | yes |
| Acesso: | Acesso restrito UMinho |
| Aparece nas coleções: | LES/ALG - Capítulos de livros |
Ficheiros deste registo:
| Ficheiro | Descrição | Tamanho | Formato | |
|---|---|---|---|---|
| camera.pdf Acesso restrito! | 261,33 kB | Adobe PDF | Ver/Abrir |
