Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/50496
Título: | Enhancing municipal decision-making through an intelligent conflict support system |
Autor(es): | Gomes, Marco Filipe Vieira Andrade, Francisco Carneiro Pacheco Novais, Paulo |
Palavras-chave: | Intelligent systems Conflict management Computer modeling in municipal decision-making E-government |
Data: | 2016 |
Editora: | Springer Verlag |
Revista: | Communications in Computer and Information Science |
Citação: | Gomes M., Andrade F., Novais P., Enhancing Municipal Decision-Making Through an Intelligent Conflict Support System, Digital Transformation and Global Society, First International Conference, DTGS 2016, Revised Selected Papers, Andrei V. Chugunov et al., (Eds), Springer Communications in Computer and Information Science, Vol. 674, ISBN: 978-3-319-49699-3, pp 189-204, 2016. http://dx.doi.org/10.1007/978-3-319-49700-6_19 |
Resumo(s): | Most conflict scholars, practitioners, and parties dedicated to the thematic of conflict agree that alternative means of solving and managing conflicts other than the traditional court system offers an efficient and cost-effective way to manage and resolve conflicts. However in the area of conflicts involving municipalities, the use of these alternative means and, in particular, early intelligent decision-support systems is not common. Therefore, we propose to deliver an intelligent environment capable of assisting elected and non-elected municipal officials in managing conflict. To develop this proposal, we present a brief review about how the conflict is handled in a digital environment. Further, the system's requirements and a conceptual framework to facilitate information gathering are depicted. Through a proof of concept, we also expose that our approach to handling conflict can be integrated into a generic municipal decision-making process in a viable and feasible way. |
Tipo: | Artigo em ata de conferência |
URI: | https://hdl.handle.net/1822/50496 |
ISBN: | 9783319496993 |
DOI: | 10.1007/978-3-319-49700-6_19 |
ISSN: | 1865-0929 |
Arbitragem científica: | yes |
Acesso: | Acesso restrito UMinho |
Aparece nas coleções: | CAlg - Artigos em revistas internacionais / Papers in international journals |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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dtgs-2016.pdf Acesso restrito! | 460,56 kB | Adobe PDF | Ver/Abrir |