Please use this identifier to cite or link to this item:

TitleQuality, excellence and culture in the pursuit of organizational agility
Author(s)Carvalho, André Mendes
Sampaio, Paulo
Rebentisch, E.
Saraiva, P.
Operational excellence
Organizational culture
Organizational agility
Issue dateJan-2017
JournalIEEE International Conference on Industrial Engineering and Engineering Management
Abstract(s)Operational excellence programs have proved to be valuable in helping companies improve their quality practices and their performance. However, after some time, these programs seem to stagnate and to be unable to keep pushing organizations forward. We believe that this problem is due to the lack of integration between excellence and agility, which we see as a natural goal for organizations that wish to promote a true culture of excellence in face of highly unstable business environments. This paper presents our research approach to the problem, and early results from investigating the influence of a culture of excellence in promoting an enduring capacity to change.
TypeConference paper
Publisher version
AccessOpen access
Appears in Collections:CAlg - Artigos em livros de atas/Papers in proceedings

Files in This Item:
File Description SizeFormat 
Carvalho.Sampaio.Rebentisch.Saraiva.pdf289,79 kBAdobe PDFView/Open

Partilhe no FacebookPartilhe no TwitterPartilhe no DeliciousPartilhe no LinkedInPartilhe no DiggAdicionar ao Google BookmarksPartilhe no MySpacePartilhe no Orkut
Exporte no formato BibTex mendeley Exporte no formato Endnote Adicione ao seu ORCID