Secure outsourcing: an investigation of the fit between clients and providers

Abstract

In this paper we present an analysis of top security issues related to IT outsourcing. Identification of top issues is important since there is a limited understanding of security in outsourcing relationships. Such an analysis will help decision makers in appropriate strategic planning for secure outsourcing. Our analysis is conducted through a two-phase approach. First, a Delphi study is undertaken to identify the top issues. Second, an intensive study of phase one results is undertaken to better understand the reasons for the different perceptions.