Fashion brands strategies and contemporaneous consumer behavior on social media in Portugal

Abstract

This study presents two main analysis focused on Portuguese fashion brands strategies and contemporaneous consumer behavior. The first analysis consisted on the case studied and observation of three Portuguese brands (Patrick de Pádua, Luís Carvalho and Nair Xavier) aiming to understand their behavior on social media. During 4 months, Facebook and Instagram were monitored aiming to understand the strategy of each brand and the consequent results. The second analysis was a online survey with 436 valid answers focused on the understanding of Portuguese fashion consumer behavior. The case studies analysis allowed to understand that to have more followers and thus produce more interactivity on a continuous basis with their public, the brands have to create contents consistent with their markets and publics, with the brand language and also with the brand image. The results obtained on the survey allow to conclude that the number participants that share opinions about fashion products and services are still limited. It was also possible to conclude that the majority of the survey participants know several Portuguese brands, but usually don’t buy their products.