Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/68759
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Campo DC | Valor | Idioma |
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dc.contributor.author | Reascos, Irving | por |
dc.contributor.author | Carvalho, João Álvaro | por |
dc.contributor.author | Bossano, Sonia | por |
dc.date.accessioned | 2020-12-29T23:22:19Z | - |
dc.date.available | 2020-12-29T23:22:19Z | - |
dc.date.issued | 2019 | - |
dc.identifier.isbn | 9781450366441 | por |
dc.identifier.uri | https://hdl.handle.net/1822/68759 | - |
dc.description.abstract | Organizations of any kind, including companies and government institutions, understand the need to incorporate information technologies (IT) to improve internal and external communication, faster access to information, modernize decision making and provide better service to their customers. Integrating IT into operations and management requires changes at various levels of the organization (services, processes, forms of work, technology and organizational structure) and brings up several challenges. Considering the level of maturity of existing IT solutions, the acquisition and implantation of ready-to-use software applications is, nowadays, a standard way of gaining access to IT solutions. However, there is a lack of models to guide this process. The objective of this article is to propose such a model. The proposed model is grounded on the findings of a case study carried out in medium size municipality that recently went through the implantation process of an ERP IT application. The study allowed to identify critical features in different facets of the implantation process. The study mainly involved interviews with key participants in the process. The model proposed in this article emerged during this study and accounts for the issues and concerns identified. | por |
dc.description.sponsorship | The authors acknowledge the support received for the production of this work, namely:(i) Project "SmartEGOV: Harnessing EGOV for Smart Governance (Foundations, methods, Tools) / NORTE-01-0145-FEDER-000037", supported by Norte Portugal Regional Operational Programme (NORTE 2020), under the PORTUGAL 2020 Partnership Agreement, through the European Regional Development Fund (EFDR);(ii) FCT - Fundacao para a Ciancia e Tecnologia within the Project Scope: UID/CEC/00319/2019 - Portugal;(iii) Universidad Tecnica del Norte - Ecuador;(iv) Secretaria Nacional de Educacion Superior, Ciencia, Tecnologia e Innovacion (SENESCYT) - Ecuador;(v) Gobierno Autonomo Descentralizado S.M. de Ibarra - Ecuador. | por |
dc.language.iso | eng | por |
dc.publisher | Association for Computing Machinery (ACM) | por |
dc.relation | UID/CEC/00319/2019 | por |
dc.rights | openAccess | por |
dc.subject | Model | por |
dc.subject | digitalization | por |
dc.subject | Odoo | por |
dc.subject | government | por |
dc.subject | integration | por |
dc.subject | framework for implantation | por |
dc.subject | implementation | por |
dc.subject | municipality | por |
dc.title | Implanting IT applications in government institutions: a process model emerging from a case study in a medium-sized municipality | por |
dc.type | conferencePaper | por |
dc.peerreviewed | yes | por |
dc.relation.publisherversion | https://dl.acm.org/doi/10.1145/3326365.3326376 | por |
oaire.citationStartPage | 80 | por |
oaire.citationEndPage | 85 | por |
dc.date.updated | 2020-12-13T19:42:06Z | - |
dc.identifier.doi | 10.1145/3326365.3326376 | por |
dc.subject.wos | Science & Technology | - |
sdum.export.identifier | 7602 | - |
sdum.bookTitle | PROCEEDINGS OF THE 12TH INTERNATIONAL CONFERENCE ON THEORY AND PRACTICE OF ELECTRONIC GOVERNANCE (ICEGOV2019) | por |
Aparece nas coleções: | DSI - Engenharia e Gestão de Sistemas de Informação |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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3326365.3326376.pdf | 802,83 kB | Adobe PDF | Ver/Abrir |