Cloud computing adoption in the government sector in Brazil: an exploratory study with recommendations from IT Managers

Abstract

Cloud Computing constitutes an alternative for organizations that want to op-timize the use of computing resources and rationalize costs with IT infrastructure. How-ever, the adoption and implementation in the government sector pose several challenges, regarding IT control, data protection in the Internet, efficient use of computing resources and cost rationalization. Within the government sector, the lack of knowledge about is-sues involving adoption and migration to cloud computing may negatively impact IT.This study aims to identifythe factors influencing the adoption of cloud computing in the government sector in Brazil. We carried out the study interviewing IT professionalsthat successfully migrated to the cloud with three organizations, two large and public univer-sities and one data processing agency. Using the approach Value-Focused Thinking, we analyzed the data collected from the interviews.Our Findings revealed a set of twenty-one recommendationsto take into account when implementing cloud computing in the government sector, such asusing a pilot project, training,andconsulting, amongothers. These recommendations are useful to guide the IT decision makers in the process of cloud computing adoptionand implementationas an efficient and reliable approachin the government sector