Utilize este identificador para referenciar este registo: https://hdl.handle.net/1822/15393

TítuloProject-based learning course design : a service design approach
Autor(es)Lima, Rui M.
Silva, João Mello
Hattum-Janssen, Natascha van
Monteiro, Simone Borges Simão
Souza, João Carlos Félix
Palavras-chaveService
Service design
Project‐based learning
Curriculum development
Curriculum design
Data2012
EditoraInderscience
RevistaInternational Journal of Services and Operations Management
Resumo(s)Engineering education is becoming increasingly focused on developing competences, creating meaningful learning experiences and paying special attention to professional profiles as required by accreditation bodies. Project‐based Learning (PBL) is one of the approaches that is regarded as an adequate response to the current demands of engineering education. PBL is, by definition, based on interdisciplinary integration, so the design process is based on complex interdisciplinary requirements and interactions demanding systematic and standardized approaches. This work aims to develop a service design framework for the development of a project‐based curriculum, which is regarded as a specific interpretation of service design. A service design approach based on structure, process and outcome dimensions is related with a set of methodological dimensions. This framework is connected with curriculum development levels to build a design model for PBL courses. Finally, the model is applied to a PBL curriculum design process in a Production Engineering graduate degree. Keywords: service; service design; project‐based learning; curriculum
TipoArtigo
URIhttps://hdl.handle.net/1822/15393
DOI10.1504/IJSOM.2012.045660
ISSN1744-2389 (online)
1744-2370 (print)
Versão da editorahttp://dx.doi.org/10.1504/IJSOM.2012.045660
Arbitragem científicayes
AcessoAcesso restrito UMinho
Aparece nas coleções:CGIT - Artigos em revistas de circulação internacional com arbitragem científica
CIEd - Artigos em revistas científicas internacionais com arbitragem
CITEPE - Artigos em revistas de circulação internacional com arbitragem científica

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