Definition of a collaborative working model to the logistics area

Abstract

In today’s global economy, the collaboration has become an essential requirement for effective functioning of society. The emergence of Web 2.0 has been indicated as a set of tools to simplify collaboration. The aim of this project is to create an online enterprise community for all logistics employees of Bosch Car Multimedia division in the Bosch Group, for an internal collaboration of the entire Bosch Group based on an IBM Connections platform: Bosch Connect. An additional concern, collected throughout the project, was to bring employees to join the platform, making it a tool of your daily work. Through interviews and a surveys was possible to take the communication and collaboration needs of the target community and thus carry out its construction, based on Design for Six Sigma methodology. As a final result we created the community "Be One Logistics". Despite the limited time to achieve the results (4 months), it was possible to observe an adherence of 71% of the target population. Despite the relatively low number of users (41.7%), some important contributions were made in terms of content updates, and has been a major update in the wiki application, with 77% of the total generated content. Concerning the accesses, there was a balance between the uses of the various applications.