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https://hdl.handle.net/1822/66639
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Campo DC | Valor | Idioma |
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dc.contributor.author | Pinto, Agostinho Sousa | por |
dc.contributor.author | Amaral, Luis | por |
dc.date.accessioned | 2020-09-01T09:47:35Z | - |
dc.date.issued | 2016 | - |
dc.identifier.isbn | 9783319274775 | - |
dc.identifier.issn | 2194-5357 | - |
dc.identifier.uri | https://hdl.handle.net/1822/66639 | - |
dc.description.abstract | Lifelong learning has become a fundamental element in any organization, as a tool for managing development, sustainability and innovation of knowledge capabilities. In this paper, we start by describing the combination of two phenomena-Shared Service Centre (SSC) and E-Learning-that expand knowledge capabilities. Also this intentional combination provides for the emergence of new knowledge. Then we produce a conceptual model for developing a continuous learning organization. The Delta model assumes-in essence-the characteristics of complex adaptive systems (CAS) and incorporates concepts of crowdsourcing. This model conceptualizes and integrates SSC for managing organizational knowledge and memory repository and E-Learning, as the enhancer for a push-pull communication process and the emergence of knowledge. Then, from the conceptual model, we mathematically deduct a Delta (Delta) factor. This factor presents characteristics that allow it to be used for determining the viability of continuous learning from the sharing of knowledge capabilities. In addition we present a set of recommendations designed Improvement Classes, which aim to guide a successful implementation of the Delta Model. | por |
dc.description.sponsorship | This work has been supported by FCT –Fundação para a Ciência e Tecnologia within the Project Scope: Pest OE/EEI/UI0319/2014 | por |
dc.language.iso | eng | por |
dc.publisher | Springer International Publishing AG | por |
dc.relation | info:eu-repo/grantAgreement/FCT/5876/135968/PT | por |
dc.rights | restrictedAccess | por |
dc.subject | Knowledge management | por |
dc.subject | Delta model | por |
dc.subject | Delta factor | por |
dc.subject | Lifelong learning | por |
dc.subject | Shared services | por |
dc.subject | E-learning | por |
dc.subject | Complex adaptive systems | por |
dc.title | A model for managing organizational knowledge in the context of the shared services supported by the E-Learning | por |
dc.type | conferencePaper | por |
dc.peerreviewed | yes | por |
oaire.citationStartPage | 117 | por |
oaire.citationEndPage | 129 | por |
oaire.citationVolume | 416 | por |
dc.date.updated | 2020-08-14T23:59:58Z | - |
dc.identifier.doi | 10.1007/978-3-319-27478-2_9 | por |
dc.date.embargo | 10000-01-01 | - |
dc.subject.fos | Ciências Naturais::Ciências da Computação e da Informação | por |
dc.subject.wos | Science & Technology | - |
sdum.export.identifier | 5899 | - |
sdum.journal | Advances in Intelligent Systems and Computing | por |
sdum.conferencePublication | KNOWLEDGE, INFORMATION AND CREATIVITY SUPPORT SYSTEMS | por |
sdum.bookTitle | KNOWLEDGE, INFORMATION AND CREATIVITY SUPPORT SYSTEMS | por |
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