Analyzing the implications of COVID-19 on supply chain quality management

Abstract

Purpose - Supply Chain Management (SCM) is one of the most important parts of business, which includes supply chain quality management (SCQM) and supply chain risk management (SCRM). One of the consequences of an epidemic outbreak can be a lack of reliable data and difficulty in accessing this information, which can simultaneously disrupt supply and demand. Because epidemics of infectious diseases such as Covid-19 cause many deaths worldwide. Therefore, in order to effectively control these epidemics and also to prevent the failure of health systems and laboratory services, having a quality management program and supply chain risk management seems to be essential. The main purpose of this article is to carefully review the studies that have analyzed the results of SCQM, SCRM techniques of different countries and industries in response to the COVID-19 crisis. Design/methodology/approach - In this research, studies pursue and assess the problems and solutions based on a systematic literature review analysis. Findings - By considering the researches which have been done related to disruptions of COVID-19, - important disruptions and risk management plans are mentioned to provide a better comprehension of this issue. Research limitations/implications - Since this global pandemic is a completely new issue, analyzing and gathering reliable statics from companies was very a complicated task. In a different circumstance, exploring hidden disruptions costs and other related issues is continuing since thspread of this disease is not finished yet. Therefore, access to the related data for experts is limited that leads to publishing fewer case studies researches in this filed. Originality/value - In this paper, the implication of the pandemic situation (COVID-19) is investigated for SCQM.