Investigating the relationship between knowledge management and organizational agility in an industrial company

Abstract

The main objective of this research work is to examine the way knowledge management (KM) affects organisational agility in an industrial company. To this end, the staff of Bosch Car Multimedia in Braga was chosen as the study population. This study is descriptive in terms of methodology; from the perspective of the purpose, it is applied; and as for data collection, it is a survey. The required data were collected through a questionnaire validated by experts, from academia and from Bosch Car Multimedia. The research hypothesis suggests that there is a significant relationship between KM and organisational agility. Therefore, improving KM through agility variables may contribute to higher levels of competitiveness of companies. KM and agility are dependent, and therefore, the indicators of each of them and their meaning have to be recognised and managed. This study suggests that KM capabilities enable organisations to develop organisational agility, which improves performance.