Quality: From past perfect to future conditional

dc.contributor.authorSampaio, Paulopor
dc.contributor.authorSaraiva, Pedropor
dc.date.accessioned2018-03-13T21:57:51Z
dc.date.issued2016
dc.date.updated2018-03-05T22:18:24Z
dc.description.abstractThe future of something is quite difficult to define or predict. As Mark Twain stated, “the art of prophecy is very difficult, especially with respect to the future!” However, given the reduced value associated with forecasting the past, and the gains associated with estimating the future, it is worthwhile aiming to do so. And a good way to proceed with such a goal consists of properly indentifying improvement possibilities or new opportunities, and then defines strategies and approaches to address them.por
dc.description.sponsorship(undefined)por
dc.distributioninternationalpor
dc.identifier.doi10.1007/978-3-319-21332-3_1por
dc.identifier.isbn9783319213323
dc.identifier.urihttps://hdl.handle.net/1822/52282
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherSpringer International Publishing AGpor
dc.rightsclosedAccesspor
dc.titleQuality: From past perfect to future conditionalpor
dc.typebookPartpor
dspace.entity.typePublicationen
oaire.citationEndPage22por
oaire.citationStartPage1por
sdum.bookTitleQuality in the 21st Century: Perspectives from ASQ Feigenbaum Medal Winnerspor
sdum.export.identifier4276

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