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https://hdl.handle.net/1822/69310
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Campo DC | Valor | Idioma |
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dc.contributor.author | Nielsen, Morten Meyerhoff | por |
dc.contributor.author | Carvalho, Nuno Alexandre Ramos | por |
dc.contributor.author | Veiga, Linda Gonçalves | por |
dc.contributor.author | Barbosa, L. S. | por |
dc.date.accessioned | 2021-01-15T17:23:42Z | - |
dc.date.available | 2021-01-15T17:23:42Z | - |
dc.date.issued | 2017 | - |
dc.identifier.citation | Nielsen, M. M., Carvalho, N. R., Veiga, L. G., & Barbosa, L. S. (2017). Administrative burden reduction over time: literature review, trends and gap analysis. In Proceedings of the 10th International Conference on Theory and Practice of Electronic Governance (pp. 140-148) | por |
dc.identifier.isbn | 9781450348256 | por |
dc.identifier.uri | https://hdl.handle.net/1822/69310 | - |
dc.description.abstract | Burden reduction is a key issue in modern public administrations’ and businesses’ agendas. Compliance with mandatory regulations can have a direct impact on a country’s economic performance, growth, and development. Research in this area, contributes to a better understanding of the implications and context of administrative burden, and increases the efficiency of the strategies adopted to reduce it. The goal of this study is to undertake a review of the current state of the art on Administrative Burden Reduction (ABR), in order to gain a deeper insight about the subject, identify current gaps, and better plan for future research. A total of 122 papers were identified as relevant, out of a pool of 742 papers retrieved from the current literature. The relevant papers were analyzed across four dimensions: methodology, type and focus, and targeted stakeholders. Three key gaps were identified and discussed in relation to: citizen orientated services and burden reduction; empirical research and post-initiative re-evaluation; and, the role of stakeholders, interest groups and end-users in driving ABR. Lastly a conceptual framework model and next steps are proposed. | por |
dc.description.sponsorship | “SmartEGOV: Harnessing EGOV for Smart Governance (Foundations, methods, Tools) / NORTE-01-0145-FEDER-000037”, supported by Norte Portugal Regional Operational Programme (NORTE 2020), under the PORTUGAL 2020 Partnership Agreement, through the European Regional Development Fund (EFDR) | por |
dc.language.iso | eng | por |
dc.publisher | ACM | por |
dc.rights | openAccess | por |
dc.subject | e-gov | por |
dc.subject | Administrative burden reduction | por |
dc.subject | Literature review | por |
dc.subject | Public administration | por |
dc.subject | Red-tape | por |
dc.subject | Research gaps | por |
dc.subject | State of the art | por |
dc.subject | Trends | por |
dc.title | Administrative burden reduction over time: Literature review, trends and gap analysis | por |
dc.type | conferencePaper | por |
dc.peerreviewed | yes | por |
dc.relation.publisherversion | https://dl.acm.org/doi/abs/10.1145/3047273.3047334 | por |
oaire.citationStartPage | 140 | por |
oaire.citationEndPage | 148 | por |
oaire.citationVolume | Part F128003 | por |
dc.identifier.doi | 10.1145/3047273.3047334 | por |
dc.subject.fos | Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática | por |
sdum.conferencePublication | ICEGOV '17: Proceedings of the 10th International Conference on Theory and Practice of Electronic Governance | por |
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Ficheiro | Descrição | Tamanho | Formato | |
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NCVB17.pdf | 715,64 kB | Adobe PDF | Ver/Abrir |